Our Customer Service
Features:
• Live Online Billing/Customer Care Support
during business hours
• 24x7x365 Emergency Support to provide
expert assistance
•
Fully redundant backbone network with uninterrupted
power
•
Automated network monitoring by certified engineers and
technicians 24x7x365
•
State-of-the-art service tracking software
•
Dedicated Network
Operations Center
Welcome to the Remedy Techincal
Support Center!
Our highly qualified technical support representatives are
available from 7am to 8pm PST, seven days a week, 365 days
a year.
Your Helpful Technical Support Representative can troubleshoot
and answer questions about your account or any other details
pertaining to your Remedy service. Additionally we have on
call support 24 hours a day for emergency assistance.
Our fully redundant backbone network and uninterrupted power
supplies help us to keep you up all the time. We also have
automated network monitoring by certified engineers and technicians
to ensure your voice traffic recieves the highest priority
possible for crystal clear voice traffic on every call.
Contact us at our dedicated network operations
center by filling out a trouble ticket below or by calling
us at 619-888-8889. A dedicated support representative will
be happy to assist you.
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